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OHQ's documents are adequate evidence of a cost that is payable unless they are revealed to be wrong. Client will use its sensible efforts to notify OHQ of any kind of billing conflict within fourteen (14) days of invoice of a billing, adhering to the procedure laid out in Section 15. If Customer disagreements a billing, the billing must remain to be paid in a timely manner nonetheless OHQ will credit or refund Client if it is later sensibly figured out by OHQ or pursuant to the disagreement resolution process outlined in Section 15 that the billing was incorrect and the Consumer is entitled to a debt or reimbursement.

Such revisions may consist of, without restriction, modifications to the quantities of the Membership Costs or Use Costs for OHQ Paid Providers, modifications to the use allocations included in the Rates Strategies, and discontinuation of Rates Strategies. (a) Each such alteration will take impact after practical breakthrough written notice is given to Consumer (for example, by being posted to the OHQ Internet Site), except that any type of such revision that affects a Selected Paid Service will put on Customer starting at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ provides notification of such modification to Customer in accordance with Area 16.8.

If Consumer does not terminate its use any type of afflicted Selected Paid Solution prior to the efficient date of such modification, Customer will be considered to have consented to such revision relative to such Selected Paid Service. (b) If a Prices Strategy picked by Consumer is stopped, OHQ will supply Customer with reasonable breakthrough notification of no much less than thirty (30) days and Consumer will be offered the choice of selecting a brand-new Rates Strategy from then-current prices plans used by OHQ.

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For avoidance of doubt, this paragraph does not use to changes to the Cost Listing, which are dealt with in Area 7 (envoy virtual receptionist).1. Client stands for that all details supplied by Client and its customers to OHQ (including, without restriction, all call information and details relating to Customer's Credit score Card) is precise, up-to-date and full at the time it is supplied to OHQ

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Customer needs to in any way times adhere to all regulations, guidelines, standards and codes appropriate in connection with its use of OHQ Offerings and the Consumer's supply of its services and product to its callers. Customer will certainly not make use of any OHQ Offerings to involve in, or to urge or help others to involve in, any kind of illegal or deceitful activities.

If a brand-new Paid Solution Term begins earlier than three (3) days after such e-mail is sent, Client will sustain the relevant Registration Cost for the new Paid Solution Term (the ""). The reliable day of such termination will be either (i) the Asked For Termination Day, or must Consumer not specify a Requested Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Consumer ends pursuant to this Area 10.1(b): (i). The Registration Costs that have actually been pre-paid will be retained and the OHQ Offerings offered to Client up until the last day of the Final Paid Solution Term (based on reinstatement charges under condition 10.3(e)) and the unused balance of the Prepaid Usage Credit scores will certainly be kept by OHQ for future usage by Customer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Following termination of any kind of OHQ Solution, OHQ will not be accountable whatsoever for answering phone calls, taking or delivering messages, or carrying out any various other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Customer's Account and Customer's accessibility to the Account.

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(e) Following termination of any OHQ Providers, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to renew or otherwise recommence a terminated OHQ Services, OHQ might need that Consumer pay a reinstatement cost of $30 (to cover OHQ's sensible prices in refining the reinstatement) Info gathered by OHQ from Consumer and its customers may be used, disclosed and shared by OHQ according to OHQ's personal privacy plan as offered on the OHQ Internet Site ("") and as might be changed every so often.

The Controller thus appoints the Processor with respect to handling activities undertaken during the stipulation of assistant solutions. OHQ and Customer recognize and concur that the Processor undergoes the complying with commitments: The Cpu shall follow the relevant Information Protection Laws and have to: (a) only act on the written guidelines of the Controller and make certain those acting under their authority do the same; (b) make sure that individuals refining the information are subject to a duty of self-confidence; (c) use its ideal endeavours to secure and secure all individual data from unsanctioned or unlawful processing, consisting of (but not restricted to) unintended loss, destruction or damages; (d) make certain that all processing satisfies the demands of the GDPR and relevant Data Security Regulation; (e) guarantee that where a Sub-Processor is used, they: only involve a Sub-Processor with the prior approval of the Controller; inform the Controller of any designated adjustments worrying Sub-Processors; they implement a created agreement containing the same information security responsibilities as laid out in these Terms; understand that any type of failing on the part of the Sub-processor to adhere to the Data Security Regulation, the Processor remains fully responsible to the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in offering subject access and permitting information based on exercise their legal rights under the Data Security Regulations.

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The Controller will carry out appropriate and ideal onboarding and due diligence checks for all Processors, with a complete analysis of the mandatory Data Security Law requirements. The Controller shall verify that the Processor has sufficient and documented procedures for information violations, information retention and information transfers in position. The Controller will obtain evidence from the Processor regarding the: (a) confirmation and integrity of the employees utilized by the Processor; (b) any kind of certifications, accreditations and policies as referred to in the onboarding process; (c) technological and operational steps made use of in protecting the Personal Information; and (d) procedures in position for permitting information based on exercise their legal rights, consisting of (but not restricted to), subject accessibility requests, erasure & correction procedures and constraint of handling actions.