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What Are The Best Low-Tech Virtual Receptionists

Published Jul 25, 24
6 min read


OHQ's records are adequate evidence of a fee that is payable unless they are revealed to be inaccurate. Customer will certainly use its sensible efforts to alert OHQ of any type of billing disagreement within fourteen (14) days of invoice of a billing, adhering to the procedure detailed in Area 15. If Customer disagreements an invoice, the billing needs to proceed to be paid on schedule nevertheless OHQ will certainly credit or refund Client if it is later on sensibly identified by OHQ or pursuant to the conflict resolution procedure outlined in Area 15 that the invoice was wrong and the Consumer is qualified to a credit or refund.

Such alterations might consist of, without restriction, adjustments for the Membership Costs or Use Fees for OHQ Paid Services, changes to the usage allocations included in the Pricing Strategies, and discontinuation of Prices Plans. (a) Each such modification will work after reasonable advance composed notification is offered to Customer (for instance, by being published to the OHQ Web Site), except that any kind of such revision that affects a Selected Paid Service will relate to Client beginning at the commencement of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ gives notification of such alteration to Customer based on Area 16.8.

If Client does not terminate its use any kind of affected Selected Paid Solution prior to the efficient date of such alteration, Client will certainly be considered to have accepted such modification with regard to such Selected Paid Service. (b) If a Prices Strategy picked by Consumer is ceased, OHQ will supply Customer with affordable breakthrough notification of no much less than thirty (30) days and Client will certainly be offered the alternative of picking a brand-new Prices Plan from then-current pricing strategies provided by OHQ.

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For evasion of question, this paragraph does not apply to changes to the Rate Listing, which are resolved in Area 7 (nexa receptionist).1. Customer represents that all information supplied by Customer and its customers to OHQ (including, without constraint, all contact info and details concerning Customer's Bank card) is precise, current and full at the time it is given to OHQ

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Client has to in all times follow all laws, policies, standards and codes relevant in link with its usage of OHQ Offerings and the Consumer's supply of its services and product to its callers. Customer will not make use of any type of OHQ Offerings to take part in, or to motivate or assist others to participate in, any unlawful or deceitful activities.

If a new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent out, Customer will sustain the suitable Subscription Charge for the brand-new Paid Service Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or needs to Client not mention a Requested Termination Date, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates according to this Area 10.1(b): (i). The Registration Costs that have been pre-paid will be maintained and the OHQ Offerings offered to Customer up until the last day of the Final Paid Service Term (based on reinstatement fees under condition 10.3(e)) and the extra balance of the Prepaid Usage Credit rating will certainly be preserved by OHQ for future use by Customer if Consumer decides to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Following discontinuation of any kind of OHQ Service, OHQ will certainly not be accountable by any means for responding to phone calls, taking or providing messages, or performing any kind of other tasks about such OHQ Service. (c) Upon termination of all OHQ Services, OHQ may end Client's Account and Customer's access to the Account.

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(e) Complying with termination of any OHQ Providers, OHQ will have no commitment to restore or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Providers, OHQ might need that Customer pay a reinstatement cost of $30 (to cover OHQ's sensible costs in processing the reinstatement) Info accumulated by OHQ from Customer and its customers may be utilized, disclosed and shared by OHQ based on OHQ's personal privacy plan as offered on the OHQ Web Site ("") and as might be modified once in a while.

The Controller thus assigns the Cpu with regard to processing tasks taken on during the stipulation of receptionist solutions. OHQ and Client acknowledge and agree that the Processor is subject to the complying with commitments: The Cpu will adhere to the pertinent Information Security Regulations and need to: (a) only act upon the written instructions of the Controller and make sure those acting under their authority do the very same; (b) make certain that people refining the information go through a duty of confidence; (c) use its finest efforts to protect and safeguard all individual data from unauthorised or unlawful processing, consisting of (but not limited to) unintentional loss, destruction or damage; (d) ensure that all handling meets the requirements of the GDPR and associated Data Defense Laws; (e) make certain that where a Sub-Processor is used, they: just engage a Sub-Processor with the prior authorization of the Controller; educate the Controller of any type of intended adjustments worrying Sub-Processors; they carry out a written agreement having the same data defense commitments as established out in these Terms; recognize that any failing for the Sub-processor to follow the Information Defense Rule, the Cpu remains completely responsible to the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in giving subject accessibility and permitting data based on exercise their legal rights under the Information Defense Laws.

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The Controller shall accomplish adequate and suitable onboarding and due persistance look for all Cpus, with a full assessment of the necessary Information Defense Law needs. The Controller will confirm that the Cpu has adequate and documented procedures for information breaches, data retention and information transfers in position. The Controller shall obtain evidence from the Cpu regarding the: (a) confirmation and integrity of the staff members made use of by the Cpu; (b) any kind of certifications, certifications and policies as referred to in the onboarding process; (c) technical and functional steps utilized in guarding the Personal Information; and (d) treatments in position for enabling information topics to exercise their legal rights, consisting of (but not limited to), subject accessibility requests, erasure & correction procedures and limitation of handling steps.

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