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OHQ's documents are sufficient evidence of a fee that is payable unless they are shown to be wrong. Consumer will certainly utilize its reasonable efforts to notify OHQ of any kind of billing disagreement within fourteen (14) days of invoice of an invoice, complying with the process outlined in Area 15. If Consumer conflicts a billing, the billing should continue to be paid promptly however OHQ will certainly credit or refund Customer if it is later on reasonably determined by OHQ or according to the disagreement resolution procedure detailed in Section 15 that the billing was incorrect and the Consumer is entitled to a debt or reimbursement.
Such alterations might consist of, without constraint, changes to the amounts of the Membership Costs or Use Costs for OHQ Paid Solutions, changes to the use allocations included in the Rates Plans, and discontinuation of Prices Strategies. (a) Each such revision will certainly take effect after affordable advance written notice is given to Customer (as an example, by being published to the OHQ Website), other than that any kind of such alteration that affects a Selected Paid Service will use to Client beginning at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ supplies notification of such alteration to Client based on Section 16.8.
If Customer does not end its use any afflicted Selected Paid Service before the effective day of such revision, Consumer will certainly be regarded to have agreed to such revision with respect to such Selected Paid Service. (b) If a Prices Strategy selected by Client is stopped, OHQ will offer Client with affordable advancement notification of no much less than thirty (30) days and Client will be provided the option of selecting a brand-new Prices Plan from then-current prices strategies supplied by OHQ.
For evasion of doubt, this paragraph does not relate to modifications to the Catalog, which are dealt with in Section 7 (virtual assistant answering calls).1. Client stands for that all info given by Consumer and its callers to OHQ (including, without restriction, all call information and info regarding Customer's Charge card) is exact, updated and total at the time it is offered to OHQ
Client must in all times abide by all legislations, laws, criteria and codes applicable about its use of OHQ Offerings and the Consumer's supply of its services and product to its customers. Consumer will not make use of any type of OHQ Offerings to take part in, or to encourage or help others to involve in, any kind of unlawful or fraudulent activities.
If a new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent, Customer will sustain the relevant Registration Charge for the new Paid Solution Term (the ""). The reliable date of such discontinuation will be either (i) the Asked For Discontinuation Date, or needs to Client not specify a Requested Discontinuation Date, (ii) the last day of the Last Paid Service Term.
Where Client terminates according to this Section 10.1(b): (i). The Membership Charges that have actually been pre-paid will certainly be kept and the OHQ Offerings readily available to Client until the last day of the Last Paid Solution Term (based on reinstatement costs under condition 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit scores will be retained by OHQ for future usage by Client if Customer decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).
(b) Adhering to termination of any OHQ Solution, OHQ will certainly not be liable at all for answering telephone calls, taking or supplying messages, or performing any various other tasks in link with such OHQ Service. (c) Upon termination of all OHQ Services, OHQ may end Client's Account and Consumer's access to the Account.
(e) Following termination of any type of OHQ Solutions, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Services, OHQ may call for that Customer pay a reinstatement charge of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Information accumulated by OHQ from Client and its customers may be made use of, divulged and shared by OHQ in conformity with OHQ's privacy policy as offered on the OHQ Website ("") and as may be amended from time to time.
The Controller thus assigns the Cpu with regard to processing tasks undertaken throughout the stipulation of assistant solutions. OHQ and Consumer recognize and concur that the Processor undergoes the complying with obligations: The Processor will abide with the relevant Data Security Regulations and need to: (a) only act upon the composed instructions of the Controller and guarantee those acting under their authority do the exact same; (b) guarantee that people processing the information are subject to a responsibility of confidence; (c) utilize its ideal efforts to secure and secure all personal data from unsanctioned or unlawful handling, consisting of (yet not limited to) unintentional loss, devastation or damage; (d) make sure that all handling satisfies the requirements of the GDPR and relevant Data Protection Regulation; (e) make certain that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior permission of the Controller; notify the Controller of any type of intended modifications concerning Sub-Processors; they carry out a composed contract consisting of the exact same data protection responsibilities as laid out in these Terms; understand that any failure on the part of the Sub-processor to abide with the Information Protection Regulation, the Processor continues to be completely reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and help the Controller in providing subject access and allowing data topics to exercise their civil liberties under the Data Protection Laws.
The Controller shall perform adequate and suitable onboarding and due persistance look for all Cpus, with a complete analysis of the mandatory Information Defense Regulation demands. The Controller shall verify that the Processor has sufficient and documented procedures for information breaches, data retention and information transfers in position. The Controller will acquire evidence from the Cpu regarding the: (a) confirmation and integrity of the staff members used by the Cpu; (b) any certificates, accreditations and plans as described in the onboarding procedure; (c) technical and functional actions utilized in guarding the Personal Data; and (d) procedures in position for allowing information subjects to exercise their rights, consisting of (but not limited to), subject accessibility requests, erasure & correction procedures and limitation of handling procedures.
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